Terms of sale.

These terms apply when you buy from Padel Skins. We've kept them short and in plain English. Nothing here reduces your legal rights as a consumer.

1. Who we are

Padel Skins is a trading name of James Peskett, 18 Hornbeam Close, Herne Bay, Kent, CT6 7FU. You can reach us at hello@padelskins.co.uk.

2. What you are buying

A code. Each code is pre-paid credit for one Padel Skin: a padel racket protector printed with a design you choose from our range and up to three letters or digits. Gift cards carry the same kind of code.

Drop 01 is a pre-order. You pay when you order. You choose your final design in our online studio, which opens in January 2027.

3. Price and payment

A Padel Skin costs £20, or £17.50 each when you buy two or more in one order. A printed gift card posted to you adds £5 per card. Prices are in pounds sterling and include UK postage and any VAT that applies. The price at checkout is the total you pay. Payment is taken by Stripe, and we never see or store your card details.

4. Delivery

• We deliver to UK addresses only.
• Codes and e-cards are sent by email. Scheduled e-cards are sent on the morning of the date you choose.
• Printed gift cards are posted first class within two working days of your order.
• Your skin is printed and posted within four weeks of you sending us your design.

Our backstop. If the studio has not opened by 28 February 2027, we will refund every unused code in full without you having to ask.

5. Changing your mind

• Unused codes. You can cancel any code that has not been used for a design and get a full refund for 90 days after you bought it. This is longer than the 14 days the law gives you. Email us with your order number.
• Once you have submitted a design. Your skin is then made to your specification, so the legal right to cancel no longer applies and we cannot refund a change of mind.

To cancel, email hello@padelskins.co.uk with your order number and tell us you want to cancel. You can use the cancellation form if you like, but any clear message will do. We refund the card you paid with within 14 days of hearing from you.

6. If something is wrong

If your skin arrives faulty, damaged or not as you designed it, tell us within 30 days and we will reprint it or refund you, whichever you prefer. If it does not fit your racket, send us a photo and we will refund you.

7. Codes

• Each code can be used once, for one skin, and is valid for 12 months from purchase.
• Codes can be given to someone else. Treat a code like cash: anyone who has it can use it.
• Codes cannot be exchanged for money, other than the refunds described above.

8. Your design

We print the letters or digits you give us exactly as you enter them, so please check them. We may decline to print anything offensive, and will refund you if we do.

Colours on a screen never match print exactly. We work to keep them close.

9. Our responsibility to you

A Padel Skin guards the top of the frame against scuffs, scratches and chipped paint. It cannot stop a racket cracking or breaking, and we are not responsible for damage to a racket in play. We do not exclude liability where it would be unlawful to do so.

10. If you are unhappy

Email hello@padelskins.co.uk and tell us what went wrong. A real person will read it and try to put it right.

11. The law

These terms are governed by the law of England and Wales. James Peskett is the seller.